Returns & Refunds

Hassle-Free 30-Day Return Policy

At ABR Official, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

1. 30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. How to Start a Return

To start a return, you can contact us at support@abrofficial.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note: Customers are responsible for paying their own return shipping costs unless the item arrived defective or damaged.

3. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

4. Non-returnable Items

Certain types of items cannot be returned, like perishable goods, custom products, personal care goods, and intimate items. Please get in touch if you have questions or concerns about your specific item.

5. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.